Privacy Policy

Statement on the Collection of Personal Data – Southern Luxes

This Statement on the Collection of Personal Data (“PICS”) is intended to inform you, in accordance with applicable data protection laws (General Data Protection Regulation – GDPR), about:

  • the purpose for which your personal data collected in connection with your use of this website (“Website”) or your purchase of products through this website (“Products”) is processed;

  • to whom your personal data may be disclosed; and

  • where to direct any requests for access to or correction of your data.

We may update this PICS from time to time by posting amendments on this page. Please check this page regularly to stay informed about any changes.

1. User Data

1.1 “We”, “us”, or “our” refers to the data controller.

2. Data Subjects

This PICS applies to the personal data of (“you” or “your”):
(a) Visitors: persons who visit our website;
(b) Users: persons who purchase, request, or receive products;
(c) Contacts: persons who contact us via the website, by e-mail, or by other means.

3. Data We Collect

3.1 We may collect, store, process, transfer, and use the following categories of personal data:

(a) From visitors:

  • IP address or other unique device identifiers.

(b) From users:

  • Username;

  • Account password;

  • Full name;*

  • E-mail address;*

  • Billing address;*

  • Shipping address;*

  • Payment information;*

  • Telephone number.

(c) From contacts:

  • Full name;*

  • E-mail address;*

  • Any other personal data you provide to us.
    (* mandatory fields)

3.2 If you fail to provide the required personal data, we may be unable to grant you access to our website, deliver our products, or respond to your communications.

4. Purpose and Use

4.1 We may collect, store, process, transfer, and use your personal data for the following purposes:

(a) To provide our products, such as:

  • Managing and processing your orders;

  • Creating and updating your registered account (if applicable);

  • Processing and facilitating the billing and payment of your orders.

(b) Monitoring and analysing the use of our website and generating aggregated statistics on usage;
(c) Personalising your experience on our website to recognise your preferences and behaviour;
(d) Improving our website and products based on your feedback and our analysis of usage and purchases;
(e) Research and development, including testing, analytics, and product innovation (including machine learning);
(f) Customer service, to effectively respond to your service requests and support cases;
(g) Non-marketing communications relating to your orders (e.g., order confirmations, shipping notifications);
(h) Technical and project-related requirements;
(i) Ensuring the security and integrity of the personal data collected through our website;
(j) Fraud prevention;
(k) Legal proceedings or regulatory compliance;
(l) Direct marketing, but only with your consent;
(m) Any other purpose directly related to the purposes listed above.

5. Disclosure of Data

5.1 We may disclose your personal data to the following parties:
(a) Our employees and authorised representatives;
(b) Our affiliated companies and their employees;
(c) IT service providers who manage the website and process orders;
(d) Payment service providers such as PayPal Holdings Inc.;
(e) Suppliers of our products to facilitate delivery;
(f) Other service providers and data processors, including:

  • Administrative service providers;

  • IT and software vendors;

  • Data processing companies;

  • Cloud service providers;

  • Credit reference agencies;
    (g) Our insurers and banking institutions;
    (h) Our legal, financial, and accounting advisers;
    (i) Other companies or authorities, where required by law.

6. Cookies

6.1 Our Cookie Policy forms part of this privacy statement.
6.2 Cookies are used to enhance the functionality and efficiency of the website by enabling recognition and the storage of important information.
6.3 By continuing to use our website, you consent to the use of cookies.

7. Data Retention

7.1 We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected.

8. Access and Correction

8.1 You have the right to request a copy of your personal data and to have inaccurate data corrected.

9. Direct Marketing

9.1 We may use your personal data to directly offer you our products, but only with your explicit consent.
9.2 You may withdraw your consent to direct marketing at any time by sending us an e-mail with the subject line “Unsubscribe”.

Company name: Southern Luxes
Address: Torenlaan 5B, 1402 AT Bussum, Netherlands
Trade registration number: 96593849
Email: info@southernluxes.com
Telephone: +31 682 007 808